Q: How has aviation changed since you started your career?
A: I’ve seen many changes since I first started flying out of Newark 30 years ago. Back then, Newark was
a quiet, primarily domestic airport. Today, it’s one of the busiest international gateways.
Also, technology has improved dramatically. Aircraft today are safer, quieter and more fuel-efficient. We use satellite technology for GPS navigation and communication, enabling us to fly much more efficiently and reduce fuel consumption. Customers increasingly have in-flight entertainment systems and in-seat power. We are installing new in-flight Wi-Fi systems. Electronic ticketing and online services were unheard of when I first stepped into the cockpit.
It’s amazing, all the changes that have improved air travel during my aviation career.
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