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Introducing MileagePlus Headliners

Members can bid miles on once-in-a-lifetime experiences

IN JANUARY, we debuted MileagePlus Headliners, an all-new auction program that lets MileagePlus members use their miles to bid on a host of experiences, including theater and sporting events, once-in-a-lifetime trips and airline adventures that money can’t buy.

Each month, MileagePlus Headliners will offer at least one unique bidding opportunity that includes VIP access. In January, for instance, it opened bidding on the chance to attend the “Team USA Experience” at the London 2012 Olympic Games, along with the opportunity to train like a pilot in United’s flight simulator in Denver. Later this year, it will offer the chance to fly on a United Boeing 787 Dreamliner delivery flight.

Several new auction items are available in February, including a six-day/five-night Jackson Hole winter ski travel package; tickets to a performance by the Boston Symphony Orchestra at New York’s Carnegie Hall; and premium seating at professional sporting events in Houston, Chicago, Cleveland and Miami.

In building the world’s leading airline, United is committed to offering customers the world’s leading loyalty program. This year we do so with new opportunities for program members to earn and redeem miles and to engage with our program in more ways than ever before.

MileagePlus Headliners will continue adding more choices of cultural and entertainment experiences. A complete list of auctions is available online at mileageplusawards.com/auctions, and check in periodically for new and exciting experiences.

ASK THE PILOT

With Captain Mike Bowers

Q: Are larger aircraft less susceptible to turbulence compared with smaller jets?
A: There are several factors that affect how an aircraft reacts to turbulence. The stiffness of the wing structure, for example, has an effect on how the turbulence is felt. A stiff wing transmits more movement directly to the cabin than does a wing with more flexibility. Generally speaking, larger aircraft have larger wingspans and therefore more flexible wings. In addition, our B777 aircraft, and to a greater extent our newest B787 aircraft, have a sophisticated computerized system that automatically sends electronic signals to the flight controls to counter the effects of turbulence felt in the cabin. On top of all that, as pilots we are trained to find the altitudes with the least turbulence because we know our passengers prefer a smoother flight.

Do you have a question for Captain Bowers? Write to him at askthepilot@united.com.

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